WeProcess Terms of Service

Article 1 (Definitions)

The following terms used in these Terms shall have the meanings defined in each respective item.

1. "User" means an individual or legal entity who uses the Service upon agreeing to these Terms.
2. "Account" means the totality of information registered by a User to use the Service.
3. "User Content" means data created, uploaded, or stored by a User on the Service (including but not limited to whiteboards, tasks, projects, documents, etc.).
4. "Team" means a group consisting of multiple members invited by a User on the Service.
5. "Administrator" means a User who has created a Team or has administrative privileges for a Team.
6. "Paid Plan" means a plan that involves payment of usage fees, as separately specified on the Service's pricing page.
7. "Free Plan" means a plan that does not involve payment of usage fees, as separately specified on the Service's pricing page.

Article 2 (Agreement to Terms)

1. Users shall be deemed to have agreed to these Terms at the time of creating an Account for the Service.
2. If a minor uses the Service, consent from a legal representative is required.
3. The Company may amend these Terms. When amending the Terms, the Company shall notify Users of the amended content and the effective date at least 30 days prior to the effective date through notifications on the Service and email to the email address registered by the User. However, formal changes accompanying amendments to laws and other minor changes that do not disadvantage Users may be made without prior notice.
4. If a User continues to use the Service after the effective date of the amended Terms, the User shall be deemed to have agreed to the amended Terms.

Article 3 (Accounts)

1. Users shall register true and accurate information when using the Service.
2. Users shall manage their Account login information (email address, password, etc.) under their own responsibility and shall not disclose, lend, or transfer it to third parties.
3. The Company shall not be liable for any damages caused to Users or third parties due to unauthorized use of Accounts, except where caused by the Company's willful misconduct or gross negligence.
4. Users shall promptly update their registration information through the Company's designated method when there are changes.
5. Users shall immediately notify the Company upon discovering unauthorized use of their Account.

Article 4 (Team Features)

1. Administrators may invite Team members and set their permissions.
2. Administrators are responsible for managing Team members' use of the Service in compliance with these Terms.
3. The Company shall not be liable for any damages arising from the actions of Team members.

Article 5 (Fees and Payment)

1. The Service offers Free Plans and Paid Plans. The names, details, and fees of each plan are as displayed on the Service's pricing page (the relevant page of https://weprocess.jp).
2. Users of Paid Plans shall pay usage fees by the method designated by the Company (credit card payment, etc.). Payment processing is performed through Stripe, Inc.
3. Paid Plans operate on a monthly or annual auto-renewal basis. Unless a User completes cancellation procedures before the renewal date, the same plan will be automatically renewed.
4. When revising usage fees, the Company shall notify Users at least 30 days prior to the effective date of the revision through notifications on the Service and email to the email address registered by the User.
5. Usage fees already paid shall not be refunded, except as otherwise provided by law.
6. In the event of delayed payment of usage fees, the Company may change the User's Account to a Free Plan or temporarily restrict usage.

Article 6 (Plan Changes)

1. Users may change their plan at any time through the Company's designated method.
2. Upgrades to a higher plan shall take effect immediately upon completion of the change procedure.
3. In the case of downgrades to a lower plan, if the current number of projects, whiteboards, or Team members exceeds the limits of the new plan, the User shall delete or adjust the excess before downgrading.
4. If a free trial period is available, the limitations of the Free Plan shall apply unless the User transitions to a Paid Plan after the trial period ends.

Article 7 (Service Content)

1. The Service provides the following features. However, available features vary by plan.
   1. Interactive whiteboard functionality
   2. Kanban-style task management functionality
   3. Project management functionality
   4. AI assistant functionality (available only for plans designated by the Company and above)
   5. PDF export functionality (Paid Plans only)
   6. Multi-language support
2. The Company may add, modify, or discontinue features of the Service. When discontinuing features, the Company shall endeavor to notify Users with a reasonable prior notice period.

Article 8 (AI Assistant Feature)

1. The AI assistant feature is available to Users of plans designated by the Company. Available plans are as displayed on the Service's pricing page.
2. Copyright of content generated by the AI assistant feature belongs to the User.
3. The Company makes no guarantees regarding the accuracy, completeness, usefulness, or other qualities of content generated by the AI assistant feature.
4. Users shall verify and use content generated by the AI assistant feature under their own responsibility.
5. Use of the AI assistant feature requires the user to register an API key for a generative AI service (Anthropic) contracted by the user. Fees for such AI usage are paid by the user directly to the service provider, and the Company does not bear them.

Article 9 (User Content)

1. Copyright and other intellectual property rights related to User Content belong to the User.
2. Users grant the Company a non-exclusive license to use, reproduce, and process User Content to the extent necessary for the provision, maintenance, and improvement of the Service. This license terminates upon deletion of the User's Account.
3. Users warrant that their User Content does not infringe the rights of third parties.
4. The Company is not obligated to monitor the content of User Content. However, in cases where there is a request based on law or where there is a risk of violation of these Terms, the Company may review User Content at its discretion and take measures such as deletion as necessary.

Article 10 (Prohibited Activities)

Users shall not engage in the following activities when using the Service.

1. Activities that violate laws or public order and morals
2. Activities related to criminal acts
3. Activities that infringe the intellectual property rights, portrait rights, privacy, reputation, or other rights of the Company or third parties
4. Activities that place excessive load on the Service's servers or network
5. Activities that may interfere with the operation of the Service
6. Unauthorized access or attempts thereof
7. Reverse engineering, decompiling, disassembling, or other similar activities regarding the Service
8. Reselling, sublicensing, or transferring the Service to third parties
9. Accessing the Service using automated tools (bots, scrapers, etc.), except for legitimate use through APIs provided by the Company
10. Harassment, defamation, threats, or other nuisance activities against other Users
11. Dissemination of false information
12. Other activities that the Company reasonably deems inappropriate

Article 11 (Intellectual Property Rights)

1. Copyright, trademark rights, patent rights, and other intellectual property rights related to the Service belong to the Company or rightful rights holders.
2. The license to use the Service under these Terms does not constitute a license to use the Company's intellectual property rights related to the Service.

Article 12 (Data Handling)

1. The Company handles Users' personal information in accordance with the separately established Privacy Policy.
2. Users shall back up their User Content under their own responsibility. The Company shall not be liable for any damages arising from data loss, corruption, leakage, etc., except where caused by the Company's willful misconduct or gross negligence.
3. The Company may delete User Content after the termination of the Service or deletion of a User's Account. However, for 30 days after Account deletion, the Company shall accommodate data export requests from Users. After this period, data recovery will not be possible.

Article 13 (Service Suspension and Interruption)

1. The Company may suspend or interrupt all or part of the Service in the following cases.
   1. When performing maintenance, inspection, or updates of systems related to the Service
   2. When it becomes difficult to provide the Service due to earthquakes, lightning, fire, power outages, natural disasters, or other force majeure events
   3. When computer or communication line failures occur
   4. When the Company reasonably determines that suspension or interruption of the Service is necessary
2. When performing planned suspension under item 1 of the preceding paragraph, the Company shall endeavor to notify Users with reasonable prior notice.
3. The Company shall not be liable for any damages incurred by Users due to the suspension or interruption of the Service under this Article, except where caused by the Company's willful misconduct or gross negligence.

Article 14 (Disclaimer of Warranties)

1. The Company provides the Service "as is" and makes no warranties, express or implied, regarding the Service's fitness for a particular purpose, expected functionality, commercial value, accuracy, or usefulness, compliance with laws applicable to the User, or the absence of security defects, errors, bugs, or other deficiencies.
2. The Company makes no guarantees regarding the uptime of the Service. However, the Company shall make reasonable efforts to ensure stable operation of the Service.

Article 15 (Limitation of Liability)

1. The Company shall not be liable for any damages incurred by Users in connection with the Service, except where caused by the Company's willful misconduct or gross negligence.
2. If the Company is liable for damages to a User, the amount of compensation shall be limited to the total usage fees paid by the User to the Company in the 12 months preceding the occurrence of the damage.
3. The Company shall not be liable for any disputes arising between Users and third parties.

Article 16 (Termination)

1. Users may delete their Account and terminate use of the Service at any time through the Company's designated method.
2. The Company may suspend or delete a User's Account without prior notice if the User falls under any of the following.
   1. Violation of these Terms
   2. Discovery of false registration information
   3. Failure to pay usage fees
   4. No response to communications from the Company for 30 days or more
   5. More than one year since last login and not using a Paid Plan
   6. Other cases where the Company reasonably determines that the User's use of the Service is inappropriate
3. When suspending or deleting an Account under the preceding paragraph, the Company shall endeavor to notify the User in advance whenever possible. However, this shall not apply in cases of urgency.
4. The Company shall not be liable for any damages incurred by Users due to termination under this Article.

Article 17 (Service Termination)

1. The Company may terminate all or part of the Service by notifying Users at least 90 days in advance through notifications on the Service and email to the email address registered by the User.
2. Upon termination of the Service, the Company shall endeavor to provide Users with a reasonable period and means to export their User Content.
3. The Company shall not be liable for any damages incurred by Users due to the termination of the Service.

Article 18 (Exclusion of Anti-Social Forces)

1. Users represent that they do not currently fall under organized crime groups, members of organized crime groups, quasi-members, affiliated companies, corporate racketeers, social movement advocates, specialized intellectual violence groups, or any persons equivalent thereto (hereinafter referred to as "Anti-Social Forces"), and do not fall under any of the following items, and warrant that they will not fall under any of the foregoing in the future.
   1. Having a relationship in which Anti-Social Forces are recognized as controlling the management
   2. Having a relationship in which Anti-Social Forces are recognized as being substantially involved in the management
   3. Having a relationship recognized as unjustly utilizing Anti-Social Forces, such as for the purpose of obtaining illegal profits for oneself or a third party, or for the purpose of causing damage to a third party
   4. Having a relationship recognized as being involved with Anti-Social Forces by providing funds or otherwise providing benefits
2. If a User violates the preceding paragraph, the Company may immediately terminate the User's use of the Service without any notice or demand.

Article 19 (Prohibition of Assignment of Rights and Obligations)

Users may not assign or pledge as security any rights or obligations under these Terms to a third party without the prior written consent of the Company.

Article 20 (Severability)

Even if any provision or part thereof of these Terms is determined to be invalid or unenforceable under law, the remaining provisions and the remaining part of the provision determined to be invalid or unenforceable shall continue to be fully effective.

Article 21 (Language)

These Terms are written in Japanese as the authoritative text. In the event of any discrepancy between a translated version and the Japanese version of these Terms, the Japanese version shall prevail.

Article 22 (Governing Law and Jurisdiction)

1. These Terms shall be governed by and construed in accordance with the laws of Japan.
2. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Article 23 (Contact Information)

For inquiries regarding these Terms, please contact us at the following.

• Email: support@weprocess.site
• Phone: 050-8896-2477

Article 24 (Cashout of Points)

1. This article is currently available in Japanese only. Please refer to the Japanese version (authoritative text) for details. The cashout feature is currently provided only to users residing in Japan.