① Purpose and time (start writing here)
③ How we reach each other now (mark w...
④ Sort the problems from ② into 4 areas
⑤ Communication rule ideas
⑥ Meeting rule ideas
⑦ Decision rule ideas
⑧ Time-off rule ideas
⑨ Dots placed on ⑤ to ⑧ (up to 3 per ...
⑩ Rewrite as a 'do' statement
⑪ How to break a tie
⑫ Skipped ideas (use at the next review)
⑬ The 5 agreed rules (read them aloud...
⑭ Watchers and review dates for the 5...
Team Working Agre...
How to use (4 pag...
Agreed rules and ...
Decisions, roles,...
Problems
Rule ideas and in...
1/4
Set the goal, lis...
Ctrl+F / ⌘F : 2/4...
→ 2/4
2/4
Sort and write ru...
↙ 3/4
Purpose Agree on 5 team rules, a working agreement e.g. Make sure nobody is upset by slow replies or late meeting s tarts
Who joins and how long Everyone, 60 minutes e.g. Problems 15 min → Ideas 20 min → Pick 15 min → Watchers 10 min
Ground rules for today Write events, not people Everyone writes at least one Scribe: ____
② What bothers us...
What bothers the team
Slow replies
e.g. A chat answer arrives the next day
Decisions unclear
e.g. Decided out loud, nothing written
Time off unknown
e.g. Someone off gets a reques t
Late to meetings
e.g. Remote people wait 5 minu tes
Urgency unclear
e.g. Every message looks urgen t
Messages at night
e.g. Unsure whether to answer at 10 p.m.
Urgent contact
Normal contact
Expected reply time
Remote day
e.g. Phone or chat
e.g. Chat
e.g. Within 1 hour
Office day
e.g. Walk to the desk
e.g. Chat or email
e.g. By end of day
On the move
e.g. Phone only
e.g. Read on arrival
e.g. Not sure
Problems from ②
Current way
When it hurts
Communication
e.g. Replies take a day
e.g. Differs by person
e.g. On the move or at night
Meetings
e.g. Remote people wait
e.g. Start time is vague
e.g. Days mixing remote and office
Decisions
e.g. Decisions unclear
e.g. Decided out loud
e.g. After a hallway chat
Time off
e.g. Time off not shared
e.g. Only some people know
e.g. A sudden day off
e.g. Reply within half a day
e.g. Put [URGENT] in the subject of urgent messages
e.g. Reply to messages sent after 8 p.m. th e next morning
Everyone writes in the same 5 minutes
e.g. Start meetings on time
e.g. Post the agenda the day before
e.g. Remote people speak first
One idea per sticky note
e.g. Write decisions down the same day
e.g. Object during the meeting
e.g. If stuck, the owner decides
Keep it short and start with a verb
e.g. Put time off in the calendar 3 days ah ead
e.g. Do not contact people who are off
e.g. Write a one-line handover before leavi ng
Do not judge good or bad yet
3/4
Vote and pick 5 r...
→ 4/4
4/4
Name watchers, re...
Most dots
Dots
Next most
Dots
Communication
e.g. Reply in half a day
e.g. 4 dots
e.g. Mark urgent as [URGENT]
e.g. 2 dots
Meetings
e.g. Start on time
e.g. 3 dots
e.g. Post agenda the day before
e.g. 1 dot
Decisions
e.g. Write decisions down
e.g. 3 dots
e.g. Owner decides if stuck
e.g. 1 dot
Time off
e.g. Time off 3 days ahead
e.g. 2 dots
e.g. Write a handover first
e.g. 1 dot
e.g. Reply faster → Reply within half a day
Make it clear to anyone whether it was kept
Avoid "if possible" and "ideally"
e.g. Pick the one more people struggle with
e.g. Pick the one you can start tomorrow
If still tied, everyone places one dot again
e.g. Remote people speak first
e.g. Do not contact people who are off
Keep them and reread them on the review date
Our rules (example) 1. Reply within half a day 2. Put [URGENT] in the subject of urgent messages 3. Start meetings on time 4. Write decisions down the same day 5. Put time off in the calendar 3 days ahead
Check that everyone is comfortable Each person says "I can keep it" or "I want to change it" e.g. If someone wants a change, rewrite it again as in ⑩
Rule
Watcher (the one ...
Review date
Rule 1
e.g. Reply within half a day
e.g. Alex
e.g. Regular meeting in 6 weeks
Rule 2
e.g. Mark urgent as [URGENT]
e.g. Sam
e.g. Regular meeting in 6 weeks
Rule 3
e.g. Start meetings on time
e.g. Jordan
e.g. Regular meeting in 6 weeks
Rule 4
e.g. Write decisions down same day
e.g. Taylor
e.g. Regular meeting in 6 weeks
Rule 5
e.g. Time off 3 days ahead
e.g. Morgan
e.g. Regular meeting in 6 weeks
⑮ KPT on the revi...
Keep Continue
e.g. Every meeting started on time
Write the rules that worked and keep them
Problem Issues
e.g. Half-day replies failed when on the move
Write the rules we missed and what got in the way
Try Test next
e.g. When on the move, just reply "I will answer later"
Write what to test by the next review date
→ 2/4
Sort and write ru...
↙ 3/4
Vote and pick 5 r...
→ 4/4
Name watchers, re...
Drag to move, scroll to zoom