① Report purpose, reader and time (st...
② Facts (what you did today)
③ Insights (what you learned)
④ Questions (what is troubling you)
⑤ Tomorrow's plan (what you will do)
⑥ Rewrite the bad examples (look at t...
⑦ Five days of reports (write the fou...
⑧ Good points (your manager writes)
⑨ Questions (your manager writes)
⑩ Advice (your manager writes)
⑪ Decide yourself (move from ⑦)
⑫ Ask (move from ⑦)
⑬ Report now (move from ⑦)
⑮ Writing habits found when reading b...
⑯ Who to ask (for each note in ⑫)
⑰ By when
⑱ How to report
⑲ Task table for your questions (up t...
Daily Report Temp...
How to use (4 pag...
Facts, what you did
Insights, what yo...
Questions, trouble
Tomorrow's plan, ...
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Why you write e.g. To tell my manager about my day and raise trouble early
Who reads it e.g. My manager (a senior on the team). Reads and replies by 9 a .m. next day
When and how long e.g. The last 10 minutes of the day. Start at 5:50 p.m., send at 6:00
Good example: Made 3 quotes. Sent 2, and 1 is waiting for my manager's check
Tip: Write numbers and results. Skip 'worke d hard'
e.g. Replied to 5 customer inquiries (by 2 p.m.)
Your line: ____
Good example: Looking at last time's file g ot me the quote prices 10 minutes sooner
Tip: Write what will help the next time you do the same job
e.g. Putting the conclusion first meant few er follow-up questions
Your line: ____
Good example: Company A's deadline is 2 day s shorter. I need to know by noon tomorrow if I can extend it
Tip: Write what you are stuck on and by whe n you need an answer
e.g. There are 2 invoice formats and I do n ot know which to use
Your line: ____
Good example: Finish 1 quote in the morning and send it to my manager by 11
Tip: Write what, by when and how far
e.g. Finish replying to inquiries by noon
Your line: ____
Bad example
What is missing
Rewrite in your o...
Bad fact
e.g. Did lots of tasks
e.g. What, how many, how far
Rewrite: ____
Bad insight
e.g. It was a good lesson
e.g. What you found and how you will use it
Rewrite: ____
Bad question
e.g. I am a bit stuck
e.g. What is wrong and by when you need an answer
Rewrite: ____
Fact
Insight
Question
Tomorrow's plan
Monday
e.g. Made 3 quotes. Sent 2
e.g. Last time's file got me prices sooner
e.g. I need to know by noon tomorrow if Co mpany A's deadline can move
e.g. Send the last one by 11
Tuesday
e.g. Replied to 5 inquiries
e.g. Conclusion first means fewer follow-u ps
e.g. Two invoice formats and I am unsure
e.g. Ask my manager to check the invoice
Wednesday
e.g. Reported progress at the weekly meeti ng
e.g. Starting with numbers kept it short
e.g. None (write 'none' on days with no qu estions)
e.g. Start a draft of the proposal for Com pany B
Thursday
e.g. Drafted half of the proposal
e.g. Deciding on the charts first makes wr iting easier
e.g. The deadline is Friday and I worry I will not make it
e.g. Finish the other half by 3 p.m.
Friday
e.g. Sent the proposal to my manager
e.g. Raised my questions earlier this week
e.g. I want to set next week's work order together
e.g. Write this week's plan on Monday morn ing
e.g. Monday's question had a deadline, so I could answer at on ce
e.g. Tuesday's insight will help others on the team too
Tip: Name the day and the frame, then praise
e.g. Wednesday's progress: how far along is it, in percent?
e.g. What would make Thursday's worry go away?
Tip: Ask so that the answer fits on one line
e.g. Add numbers to facts so the reader gets it at a glance
e.g. For a close deadline, say it out loud instead of waiting for the report
Tip: One piece of advice a day. More is too much to fix
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e.g. How to arrange the charts in the proposal
e.g. The order of replies to inquiries
How to decide: Put here what has a past example or a manual
Your note: ____
e.g. Which invoice format to use
e.g. Next week's order of work
How to decide: Put here what affects others if you decide alon e
Your note: ____
e.g. Company A's deadline is 2 days shorter
e.g. The risk of missing a deadline
How to decide: Tell right away, without waiting for the report , if it involves customers, money or deadlines
Your note: ____
⑭ Sum up the week...
Y What I did
e.g. Sent 3 quotes and 1 proposal
e.g. Replied to 5 inquiries
e.g. Wrote my report in 10 minutes every day
W What I learned
e.g. Looking at last time's file makes work faster
e.g. A question with a deadline gets answered quickly
e.g. Deciding on the charts first speeds up writing
T What to do next
e.g. Open last time's file before starting a quote
e.g. Decide the charts before writing a proposal
e.g. Write the week's plan on Monday morning
Habit found
Days it showed up
Idea to fix it
Habit 1
e.g. Facts have no numbers
e.g. Wednesday, Thursday
e.g. Always add one count or percentage
Habit 2
e.g. Questions have no deadline
e.g. Tuesday, Thursday
e.g. End with 'I need to know by ...'
Habit 3
e.g. Urgent items go in the report
e.g. Monday
e.g. Tell anything that fits ⑬ as soon as you notice it
e.g. Invoice format -> the person in accounting
e.g. Next week's order of work -> my manager
Your question: ____ -> Person: ____
e.g. Invoice format -> by Wednesday noon
e.g. Next week's order of work -> by Monday 10 a.m.
Tip: Write the day and the time
e.g. Write the chosen format in the fact frame of that day's r eport
e.g. Tell the order of work in 1 minute at the morning meeting
Tip: Write who you tell and where
What to ask
Owner
Deadline
What done looks like
Question 1
e.g. Decide the invoice format
e.g. Me (ask accounting)
e.g. Wednesday noon
e.g. One format is chosen
Question 2
e.g. Decide next week's order of work
e.g. Me (ask my manager)
e.g. Monday 10 a.m.
e.g. The order of work is lined up on the task board
Question 3
Question: ____
Owner: ____
Deadline: ____
Done when: ____
Question 4
Question: ____
Owner: ____
Deadline: ____
Done when: ____
⑳ Your day next w...
Habit to fix
e.g. Always put one number in the fact fram e
Write before leaving
e.g. Write the four frames in 10 minutes fr om 5:50 p.m.
Manager replies
e.g. Your manager replies with one comment by 9 a.m. next day
Read back on Friday
e.g. On Friday evening, read the five days and check the habit is fixed
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